01 What was reported
A maintenance form captures the unit and a photo.
The form assigns the request. The tenant receives each recorded status change.
01—Property rental
You run the property. We build the unit record the renewal comes out of.
Renewal does not begin with an offer. The unit's maintenance requests, balances, notices, and replies have already shaped the record the manager reviews.
The next renewal takes shape throughout the lease.
03—Through the lease
02 Past due
An open balance appears on the rent invoice.
Every follow-up reply returns to the tenant's history.
03 What was communicated
Notices and replies share the property's conversation.
The recipient and message are recorded together.
04 Before expiration
The lease date creates a task before renewal.
By then, the manager can review requests, payments, and conversations in one place.
04—An invitation
Begin with the record a lease creates before renewal.
We listen first. Then we design.
Begin a conversation