01 The same questions
The front desk stops answering.
Hours, day passes, how to freeze a membership: the AI answers by text, on Instagram, and on the phone.
01—Gyms
You run the gym. We build what answers before a member goes quiet.
A gym lives on hundreds of memberships and a small team. NovaQuarks takes what repeats, so the team can take what does not.
A member starts leaving long before they cancel.
03—Hundreds of members, one team
02 When they all arrive at once
In January nobody who asks gets lost.
They arrive on their own from Instagram, the form, or a call, and the follow-up starts right there.
03 Every month
Every member pays whichever way is easiest for them.
Card, debit, Apple Pay, or a link by text. The monthly charge runs on its own.
04 The gym's own app
The gym has its own app, with your name and your brand.
Members see the online classes there, what you post about the gym, and whatever challenge is running.
04—An invitation
Begin with what your team answers every day.
We listen first. Then we design.
Begin a conversation